'A service I myself instituted,' said Frampton, allowing himself a strained smile.

'He gave his order to a young lady who appeared to be in charge,' continued Hugo, ignoring the comment.

'Yes, that would be our Mrs Clifton.'

'I've no idea who it was,' said Hugo. 'However, as she was serving him with a cup of coffee and some sandwiches, another gentleman entered the Palm Court, made an order and asked if it could be sent up to his room. The only thing my friend recalls about the man was that he had a slight Irish accent. My friend then signed his bill and retired for the night. He rose early the following morning, as he wished to have breakfast and go over his papers before the board meeting. When he came out of his room he observed the same woman, still dressed in her hotel uniform, leaving room 371. She then walked to the end of the corridor, climbed through the window and out on to the fire escape.'

'I'm absolutely appalled, sir. I ...'

'The board member concerned has requested that whenever he comes to Bristol in the future, he should be booked into another hotel. Now, I don't wish to appear prudish, Frampton, but the Royal has always been somewhere I've been happy to bring my wife and children.'

'Be assured, Mr Barrington, the person concerned will be dismissed immediately, and not supplied with a reference. May I add how grateful I am that you have brought this matter to my attention.'

Hugo rose from his place. 'Of course, I wouldn't want any reference made to me or the company should you feel it necessary to dismiss the lady in question.'

'You can be assured of my discretion,' said Frampton.

Hugo smiled for the first time. 'On a happier note, may I say how much we're all looking forward to the annual dinner, which no doubt will be up to your usual high standard. Next year we'll be celebrating the company's centenary, so I feel sure my father will want to push the boat out.' Both men laughed a little too loudly.

'You can rely on us, Mr Barrington,' said Frampton as he followed his client out of the office.

'And one more thing, Frampton,' said Hugo, as they walked across the foyer. 'I'd rather you didn't say anything to Sir Walter about this. My father can be a little old-fashioned when it comes to such matters, so I think it's best kept between ourselves.'

'I couldn't agree more, Mr Barrington,' said Frampton. 'You can be assured I shall deal with the matter personally.'

As Hugo pushed his way back through the revolving doors, he couldn't help wondering just how many hours Mitchell must have spent at the Royal before he was able to supply him with such a priceless piece of information.

He jumped back into his car, switched on the engine and continued on his journey home. He was still thinking about Maisie Clifton when he felt a tap on his shoulder. He experienced a moment of blind panic as he turned around and saw who was sitting on the back seat. He even wondered if somehow she'd found out about his meeting with Frampton.

'What do you want?' he demanded, not slowing down for fear that someone might see them together.

As he listened to her demands, he could only wonder how she was so well informed. Once she'd finished, he readily agreed to her terms, knowing that it would be the easiest way of getting her out of the car.

Mrs Clifton placed a thin brown envelope on the passenger seat next to him. 'I'll wait to hear from you,' she said.

Hugo put the envelope in an inside pocket. He only slowed down when he came to an unlit alley, but didn't stop until he was certain no one else could see them. He leapt out of the car and opened the back door. When he saw the look on her face, it was clear she felt she'd more than achieved her purpose.

Hugo allowed her a moment of triumph, before he grabbed her by the shoulders and shook her as if he was trying to remove an obstinate apple from a tree. Once he'd left her in no doubt what would happen if she ever bothered him again, he punched her in the face with all his strength. She collapsed to the ground curled up into a ball, and didn't stop shaking. Hugo thought about kicking her in the stomach but didn't want to risk being witnessed by a passer-by. He drove away without giving her another thought.

OLD JACK TAR

1925-1936

27

On a balmy Thursday afternoon in the Northern Transvaal, I killed eleven men, and a grateful nation awarded me the Victoria Cross for service above and beyond the call of duty. I haven't had a peaceful night's sleep since.

If I'd killed one Englishman in my homeland, a judge would have sentenced me to hang by the neck until I was dead. Instead, I have been sentenced to life imprisonment, because I still see the faces of those eleven wretched young men every day, like an image on a coin that never fades. I've often considered suicide, but that would be the coward's way out.

In the citation, gazetted in The Times, it was stated that my actions had been responsible for saving the lives of two officers, five non-commissioned officers and seventeen private soldiers of the Royal Gloucesters. One of those officers, Lieutenant Walter Barrington, has made it possible for me to serve my sentence with some dignity.

Within weeks of the action I was shipped back to England, and a few months later I was honourably discharged following what would now be described as a mental breakdown. After six months in an army hospital, I was released back into the world. I changed my name, avoided my home town of Wells in Somerset, and set off for Bristol. Unlike the prodigal son, I refused to travel a few miles into the next county where I would have been able to enjoy the tranquillity of my father's home.

During the day, I would roam the streets of Bristol, rummaging around in dustbins for scraps, while at night my bedroom was a park, my resting place a bench, my blanket a newspaper, my morning call the first bird to announce a new dawn. When it was too cold or wet, I retreated to the waiting room of a local railway station, where I slept below the bench and rose before the first train shunted in the next morning. As the nights became longer, I signed up as a non-paying guest of the Salvation Army on Little George Street, where kind ladies supplied me with thick bread and thin soup before I fell asleep on a horse-hair mattress below a single blanket. Luxury.

As the years passed I hoped that my former companions-inarms and brother officers would assume I was dead. I had no desire for them to find out that this was the prison I'd chosen to carry out my life sentence in. And it might have stayed thus, had a Rolls-Royce not screeched to a halt in the middle of the road. The back door swung open and out leapt a man I hadn't seen for years.

'Captain Tarrant!' he cried as he advanced towards me. I looked away, hoping he'd think he'd made a mistake. But I remembered only too well that Walter Barrington was not a man who suffered from self-doubt. He grabbed me by the shoulders and stared at me for some time before he said, 'How can this be possible, old fellow?'

The more I tried to convince him I did not need his help, the more determined he became to be my saviour. I finally gave in, but not before he had agreed to my terms and conditions.

At first he begged me to join him and his wife at the Manor House, but I'd survived too long without a roof over my head to regard such comfort as anything other than a burden. He even offered me a seat on the board of the shipping company that bore his name.

'What use could I possibly be to you?' I asked.

'Your very presence, Jack, would be an inspiration to us all.'